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What is meant by TROUBLESHOOTING?
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Answer Posted / kate
troubleshooting means understanding the problem,verifying
the cause of the problem and providing resolution to it.
| Is This Answer Correct ? | 221 Yes | 8 No |
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Tell us something about yourself, discuss 5 characteristics
Do you like multi-tasking or you prefer to tackle one problem at a time?
how fast can you learn things?
What was your Service Level Agreement ( SLA) Ratio :-
Why you want to change the job line (i.e. Secretary to Back-ed-process
What's your favorite food tell me how to cook it? So you like to read books, tell me something about the book that you red last time? and you belong in different organizations, tell me what else do you do there and what is this organization that you belong to? ( these are the follow up questions sometimes being asked to prove if you're lying or not, so the tip here's be specific with your answers to make them believe in what you're sayin. These questions are being encountered after answering the question,of telling something about yourself.)
Why do you want to work in a call center?
Give me an example scenario of a poor customer service and what would you do differently?
tell me about your your marvelous day that you have spent till now
How the analysis of departed customer help your organization?
2. The physical facilities are visually appealing
What is bpo sector? : bpo
What is area of interest?
Hi Mr.Anil even i am looking for the same to start up a call center did u come to know the details if u plese let me alo know.my mail id is madhueric11@gmail.com
