Answer Posted / venkatareddy

1. The customer or the end user logs a call through any
tool or by mail
tools are:
(RADIX).
Remedy
Service Desk (SD4)
Perigreen
lotus notes

2. Each one of the support team is a part of support group.
3. Whenever a customer logs a call he /she have to mention
to which work group (by name).
4. Once the calls came to the work group the support
consultant or the team needs to send an IR (Initial
Response) to the user depending upon the priority of the
calls. (Top, High, Med, Low, None)
5. Then the error is fixed, debugged by the support
consultant or the team. Then after testing properly by
generating TR (Transport Request through the basis admin)
6. Then it is informed to the end user/customer/super user
about the changes which have moved to the production server
by CTS process.

These are the process. In summary, what I understand is
that if any configuration or customization is required to
solve the issue, then the consultant have to work on DEV
Client, then the end user will test it in the QA client and
after approval the BASIS consultant has to transport it to
the PRODUCTION client.

What is the credit control area in sap?

1023

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Generally what order will be followed in implementation of sap modules?

2125

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1132

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977

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1016

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What is the meaning of preliminary cost estimate for product cost collector?

1071

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How do you prevent the system from calculating the cost estimate for raw and packing material when you run a standard cost estimate for the finished goods?

1090

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What is sap asset accounting? : fi- asset accounting

977

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1870

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How are vendor invoice payments made?

1035

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What do you mean by depreciation area? : fi- asset accounting

941

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WHAR ARE THE RELAVENT DATA BASE TABLES FOR THE FI? HOW CAN YOU PREPARE CONSALIDATED BALANCE SHEET R/3? WHAT ARE CONTROL THAT WE SETUP WHILE ENTERING A DOCUMENT ? WHAT IS VALUATION AND VALUATION CLASS WHAT IS DEFERANCE? how many typs of calculatiion procedures are there in sap system ? and explain those? how can you record the provision for the baddebts? how can you direct the output of checks printing of a various banks at time

2213

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Any one please give me some real time tickets with solutions

1991

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Can one chart of accounts be assigned to several company codes?46

1020

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What are the major components of chart of accounts ?

988

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