Answer Posted / sudesh
kishore kumar
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wats d selection procedure for WIPRO BPO, gurgaon or delhi . 4 Customer care executives ,, do they hire undergraduates as well ? how many rounds they held & everything abt. it ? Plzz HELP asap, thanks.
Have you ever worked in a call center before? If so, how long did you work there?
1> What is water mark & why it will be used? 2> how do you make / done duplex setting in printer or while printing ? 3> total in how many ways from n/w system, user can send the data ? 4> in n/w how user can access the data from another system ? 5> what is virtual memory, page file, hyper trending? 6> mail account configure & difference ? [express, outlook, IMAP, notes] 7> n/w command & layer ? Q asked at HP, Bangalore, for non voice tech support.
Please tell me about a situation where someone was performing badly in your team. What was the situation? How did you deal with it? What was the outcome?
Why do you consider yourself suitable for administration position?
sorry ******* u have been rejected as vacancy is full? then u ask for ur resume dan he/she says dat i keep it wid me if deris some vacancy i will let u know ?
What book do you like to read and tell me something about it? What organizations do you belong to and what exactly do you do you there? ( these are the follow up questions being asked if you're a newbie in this industry,after answering the question " tell me something about yourself" because you mentioned the things that you justsaid such as your hobby, the organizations you're joining in, or books you read on, they will ask for more something about these things if you're lying or not, so be specific as well with your answers.)
what's ur financial needs? how to face a furious customer? do you know how to motivate other?
How to know what will be the tech-support of a particular company?(eg: what would be the tech-support in genpact?)
What is the formula of staffing
General Topic
Click here for more job opening in bpo. http://www.123outsource.net/call_center_inbound_customer_care_philippines_manila.php
tel me sumdin abt indian culture?
what i will tell if they ask what is your salary expectation for a fresher?
WHAT IS THE ROLEOF AN ADMIN. MANAGER ? AND WHAT IS THE BASIC JOB discriptions ?