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what do u know about callcenter
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- 3G Cell Labs, Brigade, Wipro, I also Faced
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Answer Posted / rita
where cutomer get resolution to his problem
| Is This Answer Correct ? | 1 Yes | 3 No |
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How can you get responsive customer feedback?
why do u want to switch
Give me a scenario of someone has mistaken for giving wrong instructions and did you do if you were on that position?
How to deal with a customer who denies paying for the product?
describe briefly your standards for success?
How face the Bpo interview please tell me
What is your understanding of Customer Service ? & Why is Customer Satisfaction survey important ?
speak about your collage days for five minutes
Tell me about ur college days
will you accept position for the time being
which thing is most necessary for international cal center? how can i improve my voice and accent ?
topic-what is retail ,politics in india,childhood,
provide example where initiated and followed up on a project until its completion ?
Discuss the most stressful situation you came across in your previous job.
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
