Answer Posted / saajid akhter

call centre or bpo is a unit which setup for a company and
thier call that made by consumers to obtain information ,
report a malfunction or ask for help and handling of calls
and thier problem can be solved, thier addressing
needs,asking question and providing scalable solution,there
are different type of bpo ,market research
base/helpdesk/order taking and processing appointment
setting,now a days software companies are trying new way to
increase thier business setting with business process unit.

Where you see bpo in the current market? : bpo

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What is bpo sector? : bpo

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General Topic

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what is the actual work profile of a process associate in a bpo??

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Explain about bpo & how it works? : bpo

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problems and consequences of bpo ?

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wats d selection procedure for WIPRO BPO, gurgaon or delhi . 4 Customer care executives ,, do they hire undergraduates as well ? how many rounds they held & everything abt. it ? Plzz HELP asap, thanks.

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Process conducted for mortgage process for both fresher's n experienced .

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How can we control attrition and reduce shrinkage

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Tell me something about any ur tour?How u enjoy in that tour tell briefly?

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Are you a team player? : bpo

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What is erlang call centre staffing formula

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I want recent question papers. Now am preparing for BPO interview. please send the papers..

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Where did you travelled last time

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please let me know about the versant round...

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