What do you mean by quality analyst in call centres ?
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Answer Posted / sadiqkhan_6384
A PERSON RESPONSIBLE FOR THE QUALITY OF THE CALL ,WHO
TRAINS SOFT SKILLS , STANDARD OF A COMPANY , SHOULD BE
ABLE TO GIVE EFFECTIVE FEEDBACKS TO EXECUTIVE , SO THAT
EXECUTIVES CAN FOLLOW THE QUALITY PARAMETERS .
| Is This Answer Correct ? | 347 Yes | 42 No |
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