Interested to Buy Any Domain ? << Click Here >> for more details...
What do you mean by quality analyst in call centres ?
- 30 Answers
- 131860 Views
- Aegis, Aircel, FirstSource, Hinduja, IBM, Intelenet Global Services, Sparsh, Tikona, I also Faced
- E-Mail Answers
Answer Posted / sadiqkhan_6384
A PERSON RESPONSIBLE FOR THE QUALITY OF THE CALL ,WHO
TRAINS SOFT SKILLS , STANDARD OF A COMPANY , SHOULD BE
ABLE TO GIVE EFFECTIVE FEEDBACKS TO EXECUTIVE , SO THAT
EXECUTIVES CAN FOLLOW THE QUALITY PARAMETERS .
| Is This Answer Correct ? | 347 Yes | 42 No |
Post New Answer View All Answers
tel me someting about your past
Why is it that SMS/MO recieves a sent and delivered acknowledgement but MT is not recieving the message?
Are you able to work with multiple phone lines?
What is called Team
Why are like to work in my company?
How is AHT Calculated
Name the factors you need to take into consideration before conducting a survey for customer service satisfaction
can any 1 say how much % is eligible for wipro bpo?
I'm just a random person here. So I'm willing to open a discussion and give you tips on how to get into this industry. I will try to get back to you when I'maavailable. So don't hesitate to ask anything. Just comment down on this thread. Have a great time!
Do you know the procedures which should be followed while talking to a customer?
Will you be comfortable handling customers on the phone? : bpo
How would you relate your key competencies to this position?
what expectations do you have by own skills?
What are the responsibilities of administrative officer in some educational institutions
Determine the type of bpo you wish to work? : bpo
