Answer Posted / raj

I AM RAJ. i an basically from rajasthan . i completed my
graudation in 2004. my background is bsc. then i worked for
company called populational internationl services as sales
ececutive for six month . i decided tO do mba . i came to
banglore . opt admmision in t.jhon collage i completed my
mba in 2007 with specilazation of finace and marketing . at
present i am working in CMIE AS business executive . coming
on family background i have four member famimly i have one
younger sister . coming on my personal i am workholic
person belive in "JUST DO IT"

Describe a situation in which you inspired trust and respect in your team.

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If you had enough money to retire right now, would you? : bpo

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Will you be comfortable handling customers on the phone? : bpo

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abdul, you have technical background but why do you want to come in BPO & for non- technical process?

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Have you ever worked in a call center before? If so, how long did you work there?

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what is the key aspect that helps improve customer service?

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First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?

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What do you like about being employed in a call center?

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what is good intro,job profle,why you change your perious job,

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Are you willing to work for long hours, if the project demands that from you?

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Give me an example of how you have dealt with an under-performing team member in the past.

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what would a proxy server do?

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How is AHT calculated & How will you reduce AHT

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Do you know the common risk associated with bpo’s and how will you cope with them? : bpo

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Hi Mr.Anil even i am looking for the same to start up a call center did u come to know the details if u plese let me alo know.my mail id is madhueric11@gmail.com

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