Golgappa.net | Golgappa.org | BagIndia.net | BodyIndia.Com | CabIndia.net | CarsBikes.net | CarsBikes.org | CashIndia.net | ConsumerIndia.net | CookingIndia.net | DataIndia.net | DealIndia.net | EmailIndia.net | FirstTablet.com | FirstTourist.com | ForsaleIndia.net | IndiaBody.Com | IndiaCab.net | IndiaCash.net | IndiaModel.net | KidForum.net | OfficeIndia.net | PaysIndia.com | RestaurantIndia.net | RestaurantsIndia.net | SaleForum.net | SellForum.net | SoldIndia.com | StarIndia.net | TomatoCab.com | TomatoCabs.com | TownIndia.com
Interested to Buy Any Domain ? << Click Here >> for more details...

how to deal the tickets and how to recive that one

Answer Posted / sagar

Firstly the ticket comes in the ticketing tool.
After ticket getting, the monitor assigned the ticket to a respective consultant.
A consultant may follow the following activities :
1. When the Consultant gets the ticket, they look at what is the exact problem or check which types of tickets have.
2. The consultant contacted the end-user for more information. When Consultant gets information from the user actual clock start to resolution time.
3. If incident request then consultant use core user remote server to solve ticket and If change request or enhancement/user exit/customization then consultant follow other procedures and permission from the client to change. Now here. effort time to an important role.
4. After getting the Solution., Consultant test it and contacted with a user.
5. The user is satisfied with the given solution. then the consultant closes the ticket.

Is This Answer Correct ?    3 Yes 0 No



Post New Answer       View All Answers


Please Help Members By Posting Answers For Below Questions

Upto what extent we can increase the length of materials master short text.

1264


What is special about one time vendor?

1092


Can forecast model be selected automatically?

1077


How would you convert multiple PRs in POs

1193


What is meant by scales in mm?

1116


While posting gr there is a checkbox item ok. Is there any way to make it default? Will you do an enhancement in system?

1106


What do you understand by posting period?

1110


What is the use of purchase info record?

1094


Define consignment stock. What are the main features of consignment stock?

1079


What is the difference between contracts and scheduling agreements?

1166


Where does moving average price is used in sap mm? Is it used in po or pir or contract?

1120


Explain how you can link a document to a vendor master record?

2032


Which movement type is used for scrapping?

1097


What is goods movement? What type of documents is created after the goods movement?

1058


How do you generate an automatic po after creating a pr using a particular material?

1412