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What is the procedure of Backorder processing, Plz explain me.
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Answer Posted / avishek prakash
Whenever high priority delivery customer places order if stock is not available then we go back to open orders of low priority customer and cancel the confirmation of order and assign into high priority delivery customer
order.
The below scenarios backward process is not possible: -
i). If availability check field is 01 then it is not possible.
ii). If you check fixed date and quantities in default setting.
Ex. - Two customer one is 219100 (High delivery priority) and 213100 (Low delivery priority). Stock is 1000 qty and First created two open orders for customer 213100 with 600 and 400 Qty and then high priority customer 100219 gave 400 Qty order then we will cancel 400 Qty orders of 213100 customers and assign 400 qty with 219100 customer.
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