Tell me about your favorite destination
Answer Posted / kaleem
The Best Designation Is TeamLead
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Hello,I would like to know the Technical Test Queries for B.P.O.So please reply to my queries at your earliest possibility.
u having experience of more than 2 yeras in marketing so why u want to join bpo?
Tell me about ur best friend
How can you turn down a request from a valued client?
What are the skills needed for a BPO back-office job?
Why weren't you regularized in your previous job?
wht did you apply at teletech? why not in tanscom, convergy's, ventus, etc.?
How do you prioritize the most important things over the least one?
Will you be comfortable handling customers on the phone? : bpo
What is iso:9000 in outsourcing? : bpo
How is Absenteesim Calculated ?
Objectives and Correlating Incentives Describe a time when you have set objectives and correlating incentives for a member of your team What were you trying to achieve in doing this, what were the objectives? How did you choose the incentives?
what is CUSTOMER SUPPORT (NON VOICE PROCESS? ROLES & RESPONSIBILITIES?
what are the job responsibilitits of a quality analyst in a call center? or what are the job roles of a quality analist in a call center?
Define Customer Service & Why is Customer Service important ?