what is quality ? What is quality assurance and quality
control ?
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Answer Posted / g@rgi
Quality means consistently meeting customers’ needs with respect to Requirements, Cost, Delivery Schedule and Services Offered.
Quality Assurance has preventive approach and is work process oriented. The major focus is to find the process loop holes, identify the root cause to overcome them.
Quality Control has detective approach and is work product oriented. The major focus is to find defects in the work product and getting them fixed.
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