Answer Posted / sonali srivastava

A call centre or call center is a centralised office used for receiving or transmitting a large volume of requests by telephone. An inbound call centre is operated by a company to administer incoming product support or information inquiries from consumers. Outbound call centers are operated for telemarketing, solicitation of charitable or political donations, debt collection and market research. A contact centre is a location for centralised handling of individual communications, including letters, faxes, live support software, social media, instant message, and e-mail

5. When promises to do something by a certain time, they do so

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for some training is a neccesity and for others it's a luxury comment about the above statement

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How do you prioritize the most important things over the least one?

1981

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What’s your area of opportunity?

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I m wrkin as an assitant manager (age 24 yrs)in ESSAR i wana to rollbak to my native place Delhi..nd njoy abit cool life..wat r the opportunities at call centre at higher levels....

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Give me a specific example of a time when you had to conform to a policy with which you did not agree.

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GD about the reality show on TV

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Explain how to tackle the customer language barrier that exists in between?

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how do u demonstrate in strong situations?

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If you have a superpower what would like to do for one day at work and why?

1964

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wht did you apply at teletech? why not in tanscom, convergy's, ventus, etc.?

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How do you feel about doing repetitive work?

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please send me international call centres question and ans. on my mail id(1980faisal.faisal@gmail.com) Thanks

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8. Provide their services at the time they promise to do so

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HOW you spend the last day? how you spend the last Birthday.

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