Answer Posted / xyz
SAP CRM is a business suite and can be implemented across enterprise. It has various modules to cater different business needs of a Telecom industry. SAP CRM has service, marketing, sales and Interaction Center modules.
So, this app covers the entire spectrum of Telecom industry. SAP is also known to handle large volume of data as telecom industry has consumer base of more than 20 million.To deal with such large consumer base, SAP CRM is a good fit. Instead of managing discreet & silo applications, SAP CRM can be used to have common application across.
Example, IC can be used as customer touch point and telecom company can track consumer Inquiry, Complaints etc. It can also be used for up/cross selling of their offers.
Campaign Management can be used for managing & communicating their offers through SMS/ E-Mail etc and Segmentation can use used categorize specific target group for such offers.
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can anyone plz send me some solved tickets regarding base customization ,lead mdmt and CIC .plz reply
Hi Everybody, I just have joined this Forum with a hope to get help from you all.Recently I have finished SAP CRM training and presently looking for jobs. Any help from you guyzs will be greatly appreciated. To start with, if I can get INTERVIEW QUESTIONS & ANSWERS mail me at s12421@yahoo.com. If Qs & As are on Base customization, Marketing, Middleware & CIC, it would be more helpful for me. Thank You all. Shiva(Rushi)
hi everyone, can someone pls tell me about tickets and pls send me few tickets u have faced in base customization. my id - mnjkk83@gmail.com thanks.
HI ALL ,IAM NEW TO THIS FORUM,COULD ANYONE PLZ FOWAED INTERVIEW QUESTIONS/FAQs ON BASE CUST ,CIC AND MARKETING TO MY E-MAIL ID RAO317@GMAIL.COM.......Shiva THANKS
hi sridhar i was wondering if you can mail me the questions for the answers you have posted. thanking you ishvinder i_malhotra1@yahoo.com
I am B.Tech(CSE) & working in textile mill in IT dept. where implement SAP ag6.0 at Branch side all module like (SD,FICO,MM) etc. And Database & application server at HEAD Ofice(diffrent site).what will be my future in this field (ABAP,BASIS ,Functionality)etc.
HiFriends can you all pls help me in providin me with the answers 1 In which table we store Leads? 2 Types of issues in support?
Hi Can anybody send me the interview questions for sap abap crm. and also any study material for the same.my e-mail is is swarareddy30@gmail.com. Thanks Swara
Hi Sridhar, Have seen your comments on allinterview.com, it would be a great help for me if you can send me collection of real time SAP CRM Interview Questions and authentic business blueprint. Please mail me Interview Questions Related to SAP CRM Marketing,Sales and CIC) please help me out ASAP My mail id alanonsap@live.com
hi sridhar.can u pls send me thae all faq of sap-crm on my e-mail id gargvivek08@gmail.com
