Answer Posted / zameer
AHT= Total Talktime+Total hold time+Total wrap time
-----------------------------------
Total no of calls answered
| Is This Answer Correct ? | 31 Yes | 3 No |
Post New Answer View All Answers
When do you want to start?
How would you handle negative feedback from angry clients?
About Child Lobour
what would a proxy server do?
Give me a scenario of someone has mistaken for giving wrong instructions and did you do if you were on that position?
If you had power'what you would had to do with it?
I have BCA degree but it correspondence study, during my study time I am in a company so I have 3 years experience and also mention in my resume that I have done my degree crom correspondence, they send me a mail to attend the interview. Does they accept my candidature as I am from correspondence study? Plz reply soon.
Tell us something about yourself, discuss 5 characteristics
explain the senerio ofa bus stand or a a shopping mall as if you are a guard or dustbin!!
Any idea relating marketing project for a b-school....
Click here for more job opening in bpo. http://www.123outsource.net/call_center_inbound_customer_care_philippines_manila.php
what u know about genpact.
Tell me something about social media
Will you be happy to re-locate, if required?
Please tell me about an occasion when you had to analyse a large amount of complex information which led to you identifying an improvement in service delivery or cost.