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Answer Posted / zameer
AHT= Total Talktime+Total hold time+Total wrap time
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Total no of calls answered
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i have experience in international call centres for 1 year and i am looking out for a job in an international call centre in siliguri before the 15-09-2011 can any1 help .....do contact me on my cell no...7890628134.....thankzzz
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TELL ME YOU HAVE SEEN CROWDED MARKET?
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