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Answer Posted / nag
Resolution Type:
After receiving defect report from testing team, the
responsible development people are conducting review meeting
and sending resolution type to the responsible testing team.
There are 12 types of resolutions, they are
1. Enhancement: The reported defect is rejected, because
this defect related to future requirements of the customer.
2. Duplicate: The reported defect is rejected, because this
defect raised due to limitations of hardware devices.
3. Hardware Limitations: The reported defect is rejected,
because this defect raised due to limitations of hardware
devices.
4. Software Limitations: The reported defect is rejected,
because this defect is raised due to limitations Software
Technologies (Ms-Access).
5. Not Applicable: The reported defect is rejected because
these defects have improper meaning.
6. Functions as Designed: The reported defect is rejected,
because the coding is correct w.r.p.t design documents.
7. Need More Information: The reported defect is not
accepted / not rejected but the developers are requiring
more information about the defect to understand.
8. Not Re-producible: The reported defect is not accepted &
not rejected, but the developers are requiring correct
procedure to reproduce that defect.
9. No Plan To Fix It: The reported defect is not accepted &
not rejected, but the development people are requiring some
extra time.
10. Open: The reported defect is accepted & the development
people are ready to resolve through changes in coding.
11. Deferred: The reported defect is accepted, but postponed
to future release, due to low severity & low priority.
12. User Direction: The reported defect is accepted, but
developers are providing some valid information about that
defect to customer site people, through our application
build screens.
Defect Tracking Procedure
Large Scale Organizations
1 to 5 --- (Defect reporting)
6 to 10--- (Resolution Type)
Test Manager Project Manager
Test Lead Team Lead
Test Engineer Programmer
Small / Medium Scale Organizations
1 to 4 -------- (Defect Reporting)
5 to 8 -------- (Resolution Type)
P.M
Test Lead Team Lead
Test Engineer Programmer
Bug Life Cycle / Defect Life Cycle
New
Deferred
Open Reject
Closed Re-open
New Open Closed
New Open Reopen Closed
New Reject Closed
New Reject Reopen Closed
New Deferred
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