What is the formula for calculating talk time? Give the
difference between AHT & TALK TIME?
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Answer Posted / prem shankar tiwari
* talk time=Total time using by both client and
* AHT and TALK TIME both are the time between caller and
receiver AHT is that time which show that how much times both
are used and TALK TIME is prove the real time of caller and
receiver how much both in finish their words.
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