In an Interview interviewer asked me "what are your responsibilities in the project(Support & Implementation). What exactly you do in the project". What can i reply for this question. Ply reply me anybody. Thanks in advance. Ramesh.

Answer Posted / naresh

HI,
what you did in previous project like your a support project you will say sla(service level agreements) and preview tickets . how many tickets your handle. will you tell to them difficult tickets.
your in implementation will u tell to them ASAP methodology and gaps.

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