Answer Posted / prakash

Hi Shybunnyme,
The correct qs is?????
there are 500 users logged into the sap system, At this moment the system goes down and After stating the sap system one user cannot login using sapgui.
Whyen check the workprocess from dpmon the dialog workprocesses are free.
what action does one take as basis consultant

Ans:-

As the sap system goes down while the user are loged on which resulted in unsuccessful log out from the system.
So Check User status in SM04. if it is still in log in condition terminate the user process and try to log in again.
i think this might solve the problem.

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