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Answer Posted / amit
AHT=TALK TIME+HOLD TIME+WRAP TIME/TOTAL CALLS TAKEN*100
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Hi, I'm Abhishek from Kolkata, I want to know from this forum, is there any openning in BPO Non-Voice Process in Kolkata, so that I can get the opportunity to engage myself in the BPO Non-Voice Sector. If any body has any news about the openning in non-voice sector in Kolkata, pls. help me out, i'm searching for a job right now.
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