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What is meant by TROUBLESHOOTING?
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Answer Posted / srikanth
Analysing d Prblms wth Perticular Errors.
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what is CUSTOMER SUPPORT (NON VOICE PROCESS? ROLES & RESPONSIBILITIES?
speak about joint family v/s nuclear family
What is bpo sector? : bpo
How do you deal with the question you don’t know the answer that customer asked?
Where you see bpo in the current market? : bpo
Will you be comfortable handling customers on the phone? : bpo
What part of BPO do you like and dislike?
Why would you be absent at work, except for natural calamities?
what are your contribution in this company?
Did you learn anything new recently which can be helpful to bpo’s? : bpo
What questions are asked at the Data Processing Unit?
Give example of situation where you were able to set priorities and abide by them ?
How will you manage agents who report into work under the influence of alcohol OR who are under the influence of drugs ?
when i went to convergys then i was asked to these question? only for technical post 1. give me your introduction 2. what is ping, ms config, safe mode, last known configuration, system restore, backup, ip address and what is command prompt.....
why you think you are suitable for the position of computerOperator?
