WHAT IS THE DIFFERNCE BETWEEN CUSTOMIZATION AND
CONFIGURATION WITH EXAMPLES
Answer Posted / pbb
My understanding of the difference between customization
and configuration boils down to coding and development
(customization) versus a vendor-supplied menu- or wizard-
driven approach (configuration). Bhavin provided a good
example of the difference using an analogy about buying a
car: Configuration is the options you can select when
buying the car (eg, paint color, seat fabric, even floor
mats). Customization are any options or alterations not
offered when buying a car (eg, Turbo boost, different
stereo system, custom wheels).
When you configure a software program (eg, develop custom
code to change or extend functionality), there's always a
chance the code won't work when the vendor introduces the
next release, so extra validation steps are required. In
the case of major upgrades, customization can be just as
demanding and time-consuming as migrating to a whole new
application, as broken functionality may have to be
redeveloped from scratch. The cost in personnel and time is
one reason to want to avoid customization.
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