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Answer Posted / nasir
Goal is something that we have in our mind to achieve it in specific time in the future,it can be anything in our life special thing or even not, big or small.
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What would you do if the customer says that it took you long to resolve an issue?
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What is the procedure of Recruting done by BPO and what is the basic salary paid to the fresher ?
Are you able to work with multiple phone lines?
How do you tackle a customer ? Explain from your experience and what have learnt from that ?
) Daily Routine? b) Story Making? c) School or College Farewell? d) Daily routine of Mother?
Tell me something about your on-the-job training?
WHAT IS YOU CAREER OBJECTIVE?
Are you willing to work for long hours, if the project demands that from you?
What factors do you need to take care of while creating a customer newsletter?
Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.
Please tell me about a situation where someone was performing badly in your team. What was the situation? How did you deal with it? What was the outcome?
In call centre which types of calls we receive? answer in short.
minimum how many years of experience your company wants
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