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Answer Posted / aruna
While testing when a tester executes the test cases he
might observe that the actual test results do not match from
the expected results. The variation in the expected and
actual results is known as defects. Different organizations
have different names to describe this variation, commonly
defects are also known as bug, problem, incidents or issues.
Every incident that occurs during testing may not be a
defect or bug. Am incident is any situation in which the
software system has a questionable behavior, however we call
the incident a defect or bug only if the Root Cause is the
problem in the tested component.
Incidents can also occur by some other factors as well like
testers mistake in test setup, environment error, invalid
expected results etc.
We log these incidents just to keep track of the record of
what is observed during the testing so that we can find out
the solution to correct it.
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