Answer Posted / venkat

inbound = bound within your company
outbound = bound with the peoples does not belong to the company

Tell me something about any ur tour?How u enjoy in that tour tell briefly?

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why you are join as a quality analyist ?

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I want to know in brief - What is a Disiplineary Action Policy (DAP) and Carective Action Policy (CAP) the both terms used in call center ?

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I am working in pharma company from last 15 years and my age is 36 years now i want to join BPO can i join ?

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what's ur financial needs? how to face a furious customer? do you know how to motivate other?

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what are your good qualities to be a team leader

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name useful online tools that can be used for better customer service

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How do you tackle a customer ? Explain from your experience and what have learnt from that ?

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Where do you see yourself after five years? : bpo

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memorable call

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I see myself as a passionate, professional and dedicated employee, and prospects like high-pressure deadlines,

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if you stuck in problem what will you do?

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What was your reason for leaving?

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Give me full details of about yourself

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will you accept position for the time being

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