Why Do you want to join the call center
Answer Posted / alok
it's good opportunity to show your communication skills...
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Tell us something about yourself, discuss 5 characteristics
what u know about genpact.
Do you get along well with co-workers?
Why weren't you regularized in your previous job?
Speak on your unforgettable or memorable day for two minutes?
Speak on photography ?
why you want this job (specially when you go for first interview and changing the industries)
what is PHO and NHO in bpo industry. And after completion of all that what is the procedure for joining.
what is active directory?
What is the metric RSA?
HANDLING CONFIDENTIALITY? HANDLING AGREESSIVE CUSTOMERS? HANDLING,LOGGING AND ROUTING OF ALL QUERIES?
What steps will you take to deal with an unsatisfied customer?
Narrate a story which you liked.. and why.
Do you know the common risk associated with bpo’s and how will you cope with them? : bpo
I mean if we both are strange for each other & i want to make friendship within 10 min. then what is the all process of that like "hell i m neeraj if u dont mind may i take ur 10min. then 2ns person says that why not sure" so plz guide like it ?