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What do you mean by quality analyst in call centres ?
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Answer Posted / digvijay kumar bhatia
quality analyst is a person who works with your team and provide a good quality feedback to our telecaller and improve our communication skills.
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If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company ? why did you want to join the call center? why do you left your previous job? What is your greatest strength? where do you see yourself from (Ten or fifteen)years from now? If u will be the principal of a school what will u can do best for school? Take Over Means? What are your biggest weaknesses?
What you will do if u will become a millionaire?
When do you want to start?
how are you qualified for this job?
I got a chance in company placement in my university .... The h.r ask several random question on the basis of ur communication skill n grammer... Firstly they ask .. Tell me about urself ? . how was ur school life? Fav. Movie n why . tell the story? How was ur First day in college? Etc....
How would you sell a used toothbrush? A broken pen? A bitten apple?
What are your Strengths & What are your Weaknesses ?
In call centre which types of calls we receive? answer in short.
what techniques and tools do you use to be organized?
generally, now a days all call center and IT companies are asking us to speak or talk on some topics?
Are you ambitious?
Why doesn’t u go for technical one....as u r doing technical course from NIIT.
Why you left your previous company or why you want top leave your current company.
describe one of your memorable day? how is education useful for any body?
What according to you is a job like at a call center?
