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what is team work
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Answer Posted / ajit sahu
Teamwork is action performed by a team towards a common
goal. A team consist of more then one person, each of whom
typically has different responsibilities. A team also
inclueds seven common elements
1-common purpose
2-interdependence
3-roles and contribution
4-satisfaction from mutual working
5-empowerment
6-mutual and individual accountability
7-
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what is stub zones and what thair work
sell to me a perfume..
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What are the disadvantage and advantage of working in a call center?
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First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company ? why did you want to join the call center? why do you left your previous job? What is your greatest strength? where do you see yourself from (Ten or fifteen)years from now? If u will be the principal of a school what will u can do best for school? Take Over Means? What are your biggest weaknesses?
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HANDLING CONFIDENTIALITY? HANDLING AGREESSIVE CUSTOMERS? HANDLING,LOGGING AND ROUTING OF ALL QUERIES?
Where have you worked before? : bpo
Do you know the procedures which should be followed while talking to a customer?
How will you manage your study?
Which one do you think –web or voice- suits your qualifications better? : bpo
have u shared any lighter moment with customercare executive in ur life tell me ur experience
