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what is meant by HR reference?
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Answer Posted / bannu
man resource consists of activities Employee recruitment, selection, motivation
*Training and development
*keep an eye on the working of the organition
*also need to check periodically whether his employes are
satisfied with their job or not
*he has to chek the employee turnover ratio and should try
to find the reasons for the turnover, if occurs.
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Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.
How can you resolve the problem to customer’s satisfaction?
General Topic
If your boss was present here, what do you think he would say about you?
How do you tackle a customer ? Explain from your experience and what have learnt from that ?
why you feel you would be suitable for Inbound customer service consultant role in a bank ?
How would you relate your key competencies to this position?
How do you prioritize the most important things over the least one?
How can you relate your previous job to this job? How can you relate your degree to this job?
