Interested to Buy Any Domain ? << Click Here >> for more details...
What do you mean by quality analyst in call centres ?
- 30 Answers
- 130673 Views
- Aegis, Aircel, FirstSource, Hinduja, IBM, Intelenet Global Services, Sparsh, Tikona, I also Faced
- E-Mail Answers
Answer Posted / sushant
Quality Assurance Professional (QAP) - If a TL is a father, QAP is always
a mother who understands the loop holes between the process &
understands his/her agents/advisors like a child. QA is the one who always
studies/focuses on data, analysis, initiates data collection, creates reports
using statistical methods...
| Is This Answer Correct ? | 2 Yes | 4 No |
Post New Answer View All Answers
I'm just a random person here. So I'm willing to open a discussion and give you tips on how to get into this industry. I will try to get back to you when I'maavailable. So don't hesitate to ask anything. Just comment down on this thread. Have a great time!
Are you willing to relocate/travel?
IF U GET A CHANCE TO MEET UR FAVOURITE STAR HOW WOULD U LIKE TO SPEND A DAY AND NIGHT WITH HIM/HER?
What is your favorite food tell me how it's being prepared?
problems and consequences of bpo ?
How can you build customer loyalty?
Rate yourself from 1-10 what would you give and why? If you had won 1 billion dollars at the lottery or at the casino,where would you like to spend the rest of it except for volunteer works or in charities?
What are the different types of bpo’s? : bpo
Please tell me how many rounds will be there for apollo health streat IT? It is mentioned that they will ask about sql so tell me what type of questions they will ask?
If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company ? why did you want to join the call center? why do you left your previous job? What is your greatest strength? where do you see yourself from (Ten or fifteen)years from now? If u will be the principal of a school what will u can do best for school? Take Over Means? What are your biggest weaknesses?
what is the use of a call center? what are the most commonly asked questions during a call center interview? can you give me some tips on a call center job interview? what is the use of a call center? can you give me some lists of possible questions in a call center interview? including the best answers for that particular question. Thank you.
Which one do you think –web or voice- suits your qualifications better? : bpo
why you want this job (specially when you go for first interview and changing the industries)
What are the important things you need to take care of implementing a crm solution to your business?
How can you get responsive customer feedback?
