Answer Posted / kamaljeet singh

First hold only 30 sec. and then immediately unhold the
customer.
second hold only 1 min. and then immediately unhold the
customer.

But it all depends on agent knowledge and customer quiries.

I m wrkin as an assitant manager (age 24 yrs)in ESSAR i wana to rollbak to my native place Delhi..nd njoy abit cool life..wat r the opportunities at call centre at higher levels....

1799

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1752

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755

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If our call center is involved in activities that bend many laws, would you work with us?

736

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for some training is a neccesity and for others it's a luxury comment about the above statement

1880

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What will be your approach to improve customer service?

754

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u having experience of more than 2 yeras in marketing so why u want to join bpo?

1986

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what is daily routine of you/mother/father/sister/bro.

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where you wand to go in your weekend

1895

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I BTech fresher, passed out in year 2011, my percentage is under 60, I couldnt get placed for tht, given this situation I have no go but to get job anywhere, Im plannng to find a job in Call Center, in customer support role. How to convince the interviewer that I need this job? as most call centers do not offer jobs to B.Tech esp Customer Support jobs. Please help

2218

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tell me when about a time when your common sense paid off for you?

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Tell me about ur college days

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