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How will you handle irate customer?
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Answer Posted / kamlesh
firstly, I will be very patient. I will listen to the customer very patiently, so that i can understand his problem. I will apologise to the customer for any inconvenience caused to him by our company. I will give him the correct resolution to solve his query or problem. Lastly at the end of the call, I will ensure that the customer is satisfied.
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