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You are doing MBA then Why do you want to join call centre?
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Answer Posted / yogender
to improve mine communication skill and to move with this
world where Call Center's are the booming industry.
| Is This Answer Correct ? | 2 Yes | 9 No |
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What makes you stay here for longer years?
What’s your area of opportunity?
Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.
How can we define that the person is an intertesting person?
Please outline and describe your current targets and KPIs How do you ensure you achieve these?
Objectives and Correlating Incentives Describe a time when you have set objectives and correlating incentives for a member of your team What were you trying to achieve in doing this, what were the objectives? How did you choose the incentives?
What will you do in a situation where system shuts down and you still handling customer on the phone?
1. If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company? 2. Being a MCA graduate why you are looking for a call center job? 3. You don’t have any experience in call center field? why should i hire u? 4. q: why did u join in call center: ans: Now a days call center are glittering high in the market.They offering nice package and career.obviously one day you will be in a good position.it offers a lot of scope in developing your position 5. Tell something about BPO 6. Which colour do u like? 7. Why did you want to join the call center? 8. what is the difference of domestic and international call centre? 9. why do you want to join a call centre being a computer science graduate? 10. Tell me about your favorite colour? 11. What would u do, if u become a prime minister of ur country for six months 12. As am a fresher i don’t know how to attend a interview ,give me some tips? 13. Can u stay awake in the night? 14. Do u know how to speak English with American accent? 15. Do u have the patience to listen to others’ problems?
what r the advantages & disadvantages of teamleader?
do they hire undergraduates? and if answer is in affirmative then what sorts of questions we hav to prepare?so tht i can crack this interview
what are the key resposibilities of Team Leader
Three reasons why you want to join just dial
What according to you,is the most important requisite of a call centre executive?
Can you work independently?
How can you get responsive customer feedback?
