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How will you handle irate customer?
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Answer Posted / anila
The first thing that I will do is apologize for the
inconvenience caused to the customer and try to calm him
down by listening to his query patiently. Since he is an
irate customer, I will make sure that I take his query as a
challenge and then try to resolve it at the earliest so that
he has a smile on his face and a feeling of content when he
disconnects the call.
| Is This Answer Correct ? | 37 Yes | 5 No |
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