What happens when you overrate the customer?

Answer Posted / sunil madhogarhia

You can opt for any of the following 3 :

1)credit the customer for the amount of short-charged
invoice by creating a Credit Memo Request with reference to
the previous invoice and create a new sales order with
correct rate

2)you can make a Credit Memo Request for the overcharged
amount and make a Credit Note Billing Document to give
credit for the difference amount

3)you may make an Invoice Correction Request.

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