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what is bpo and call centre?
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business process outsourcing
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what is crm?
Can you work in shifts?
Hello every one Sex with coworker or colleague is it good or bad ?
why you are join as a quality analyist ?
How long do you want go work here?
Speak on your unforgettable or memorable day for two minutes?
Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.
what are the responsibilities as a call centre execuitive when we talk to the customer ?
describe a person
I am a fresher and still in my probation period in wipro bps . And I have been put in PIP ( performance improvement plan) as I got many errors in my duration. Does that mean they will terminate me? Also if they will do this , do i need to tell in my new job interviews about the offer letter which i got from wipro? If not , then how i can i explain my gap
Mention the types of call center and what is the difference between them?
WHY SOMEONE WANT TO APPLIED FOR AN IJP IN SAME PROCESS BUT DIFFRENT DEPARTMENT
What are the question being asked by HSBC???
1> What is water mark & why it will be used? 2> how do you make / done duplex setting in printer or while printing ? 3> total in how many ways from n/w system, user can send the data ? 4> in n/w how user can access the data from another system ? 5> what is virtual memory, page file, hyper trending? 6> mail account configure & difference ? [express, outlook, IMAP, notes] 7> n/w command & layer ? Q asked at HP, Bangalore, for non voice tech support.
what is the actual work profile of a process associate in a bpo??
