Dell Paper & Interview For Customer Care and Technical Support :: Mohali
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Answer Posted / kundan
There are 5 round and all of them are elimination rounds .
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1.INTRODUCTION-This wil be a 15 minutes or 10 minutes round depending on
the interviewer choice. Interviewer can ask you some questions like this.
a.Tel me something about yourself?
b.why did you leave your previous company (if you are working)?
In case you want to join technical support Give emicable reply.Don't
Mention any neagtives about previous company.
c.why do you want to join dell?
Gather as much information as you can about company.
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d.tell me about an experience with an irated customer.if you have worked
somewhere before?
They can ask questions like this for people who want to apply for technical
support positions .
e.Can You Tell Configuration Of Your Computer?
f.Why We Use a Heat Sink In Computer?
g.What Is UPS (UNINTERRUPTABLE POWER SUPPLY)?
i.what do you know about dell?
2.GROUP DISCUSSION
In this round interview will be taken again by some other person for 15 or
more minutes and you will be accessed on your confidence level in a group
and always smile while giving the interview. The questions will be almost
same as in the first round.
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They will check our ascent and Grammatical skills in both rounds.
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