Interested to Buy Any Domain ? << Click Here >> for more details...
What do you mean by quality analyst in call centres ?
- 30 Answers
- 130938 Views
- Aegis, Aircel, FirstSource, Hinduja, IBM, Intelenet Global Services, Sparsh, Tikona, I also Faced
- E-Mail Answers
Answer Posted / arun
Quality Analyst is a person who monitors and analyzes the
performance of executives in call or chat. He checks
whether the executive is following the process and gives
necessary feedback and tips to improve the quality of call
for best customer satisfaction,
| Is This Answer Correct ? | 9 Yes | 3 No |
Post New Answer View All Answers
Create an email to the customer for the damaged mobile phone... what is the answer req. in this mail
Do you have the set of questions of operation round for Xioami mobile Process Trainer profile ?
Can you work independently?
What are your strengths and weaknesses? Give an example of this behaviour
Where have you worked before? : bpo
What is your idea of an ideal company?
tell me something about data analyst
u having experience of more than 2 yeras in marketing so why u want to join bpo?
1)why do you select bpo industry? 2)why you left your previous hotel industry? 3)what do you know about this bpo industry? 4)Are you intrested to work in this industry?
How to start up the interview for Team leader or Assistant Manager position
What are the responsibilities of administrative officer in some educational institutions
can any 1 say how much % is eligible for wipro bpo?
How can you get responsive customer feedback?
How do you handle constructive criticism?
How do you feel about doing repetitive work?
