The Project which is handled by you is in RED, customer has
given you 4 weeks to show improvement, still nothing has
worked out. The Customer again gives 3 weeks to improve and
you do your best to improve, but nothing works out. Now the
customer is not at all happy, HOW TO CONVINCE THIS
CUSTOMER ???

Answer Posted / cms varma

Software project management is in-effective and the way
they failed to show improvement inspite of hardwork shows,
technically they are strong but in management, there is a
strategy mistake.
Project manager needs to commit the delay & convince by
boosting confidence that the system is changed and
environment is set to the stds of the customer....in words
and try to put them into implementation by following the
workflow of the process & setting milestones b4 u proceed
any phase.

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