actually what is done at call centers..
Answer Posted / ricky dobriyal
call center provides service to their coustmer for solve
their problem
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How would you teach a blind person to withdraw her credit card account on an automated teller machine?
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General Topic
Do you have the set of questions of operation round for Xioami mobile Process Trainer profile ?
speak about your collage days for five minutes
How is Absenteesim Calculated ?
How would you relate your key competencies to this position?
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
How was your yestarday?
Had you thought of leaving your present position before? If yes, what do you think held you there
explain the senerio ofa bus stand or a a shopping mall as if you are a guard or dustbin!!
please describe your daily routine of your mom
How you would be an asset to this organization?
what are the responsibilities of a quality analyst in call center
What according to you,is the most important requisite of a call centre executive?