The Project which is handled by you is in RED, customer has
given you 4 weeks to show improvement, still nothing has
worked out. The Customer again gives 3 weeks to improve and
you do your best to improve, but nothing works out. Now the
customer is not at all happy, HOW TO CONVINCE THIS
CUSTOMER ???
- 8 Answers
- 21330 Views
- AZS, BGR Energy, Wipro, I also Faced
- E-Mail Answers
Answer Posted / gopal
Since the issue as gone upto this level, i will ask
customers the critical area of improvements and what is the
minimum level of expectation. Then start working towards
acheveinig the minimum level of expectation, which gives
little confidence to the customers. Once the customer is
convienced, then i will work for the next level of
expectation in agreement with the customers. In this case
the areas of improvement was not focused and hence this
problem occured.
| Is This Answer Correct ? | 14 Yes | 9 No |
Post New Answer View All Answers
You have just prepared an RFP for release. Your project involves a substantial amount of contract work detailed in the RFP. Your favorite vendor drops by and offers to give you and your spouse the use of their company condo for your upcoming vacation. It's located in a beautiful resort community that happens to be one of your favorite places to go for a get away. What is the most appropriate response? A. Thank the vendor but decline the offer, as you know this could be considered a conflict of interest. B. Thank the vendor and accept. This vendor is always offering you incentives like this, so this offer does not likely have anything to do with the recent RFP release. C. Thank the vendor, accept the offer, and immediately tell your project sponsor so they're aware of what you're doing. D. Thank the vendor but decline the offer because you've already made another arrangement for this vacation. Ask them if you can take a rain check and arrange another time to use the condo.
How will you measure software quality?
What is the difference between direct and indirect measures?
You work for a company that writes hilling software programs for the communication industry. You've just been assigned a new project. The customer is located in a distant country that limits the number of foreigners allowed into the country. You identify this risk in your risk management plan. The critical point during the project is installation and setup. You might do which of the following given these circumstances? A. Use a design of experiments technique to develop a contingency plan. B. Develop a cause-and-effect diagram that identifies the contract type you should use for a project like this. C. Use sensitivity analysis to assist you in developing the appropriate risk response for this situation. D. Develop a contingency plan for installation.
Which of the following is true regarding the staffing management plan needed for project activities? It is an output of the Resource Planning process. A. It details the resource requirements and the quantity of resources needed for project activities. It is an output of the Resource Planning process. B. It details how and when staff resources will be brought on and take off the project. It is an output of the Organizational Planning process. C. It details how and when staff resources wilt be brought on and take off the project. It is an output of the Resource Planning process. D. It details the resource requirements and the quantity of resources needed for project activities. It is an output of the Organizational Planning process.
Which of the following is true regarding the scope statement? A. It describes how to make changes to project scope. B. It describes project deliverables and serves as a baseline for future project decisions. C. It assesses the stability of the project scope and is a baseline for future project decisions. D. It assesses the reliability of the project scope and describes the frequency of changes and their impacts.
Which of the following brings together a set of tools and techniques used to describe, organize, and monitor the work of project activities? A. Project managers B. Guide to the PMBOK C. Project management D. Stakeholders
Procurement audits review what? A. The procurement process from Procurement Planning through Contract Administration B. The contract administration process from Solicitation Planning through Contract Administration C. The procurement process from Procurement Planning through Contract Closeout D. The contract administration process from Solicitation Planning through Contract Closeout
You are a project manager working for Mail House King. Your company processes orders for several mail-order catalog companies. Your project is to install new mail-sorting equipment and software. You’ve had some problems and experienced some variances so far during the project. You do not expect these variances to continue, as they're atypical. Your project sponsor has asked for an EAC. You know the following information: PV = 800, BAC = 700, EV = 675, AC = 750, and ETC = 30. Which of the following is the correct EAC given the circumstances? A. 25 B. 760 C. 775 D. 833
Your company, Kick That Ball Sports, has appointed you project manager for their new Cricket product line introduction. This is a national effort, and all the retail stores across the country need to have the new products on the shelves before the media advertising blitz begins. The product line involves three new products, some with multiple deliverables. You are ready to create the WBS. Which of the following is true? A. The WBS should include the three new products and the advertising campaign as level two deliverables. B. The WBS should include the three new products as level two deliverables. C. The WBS should include the three new products as level two deliverables and the advertising campaign as a level three deliverable. D. The WBS should include the three new products and the advertising campaign as level three deliverables.
You have been asked to submit a proposal for a project that has been put out for bid. First, you attend the bidders conference to ask questions of the buyers and to hear the questions some of the other bidders will ask. Which of the following is true? A. Bidders conferences are a tool and technique of the Source Selection process. B. Bidders conferences are an output of the Source Selection process. C. Bidders conferences are an output of the Solicitation process. D. Bidders conferences are a tool and technique of the Solicitation process.
You need to convey some very complex, detailed information to the project stakeholders. The best method of communicating this kind of information is? A. Verbal B. Vertical C. Horizontal D. Written
What are the outputs of the Scope Planning process? A. Product analysis, scope statement, and scope management plan B. Scope statement, scope management plan, and WBS C. Scope statement, supporting detail, and WBS D. Scope statement, supporting detail, and scope management plan
You are the project manager for a web development project. You hold regular project status meetings and publish status reports on a timely basis. You know that communication is one of your most important functions. As such, all of the following are true except: A. Senders are responsible for sending clear, concise, complete messages. B. Receivers are responsible for understanding the message. C. Communication can be vertical or horizontal or both. D. Effective communication techniques include making eye contact, nodding, and asking clarifying questions.
Describe size oriented metrics.
