Interested to Buy Any Domain ? << Click Here >> for more details...
Wat is the difference between Tech Support executive &
Voice process & nonvoice process,Backend ,Telecalling just
define it
- 5 Answers
- 72439 Views
- Sutherland, TM, Usha Martin, Wipro, I also Faced
- E-Mail Answers
Answer Posted / ashok kumar guntakal
Tech Support executive is the one who supports customers
technical issues.
As Mr. Dhaval said voice process can be either inbound or
outbound.
Nonvoice process is a process where we dont get any phone
calls or we dont make any outbound calls but still we
recieve requests or complaints from customers it can be by
the means of Chat or email etc.
About backend for better understanding i will explain in
software terms. JAVA is Front end and Oracle is Backend.
frontend is the thing which we can see with our naked eye.
and back is a process which we cant see with our naked eye
but we know that the process happened.
Telecalling - You might have recieved many calls from many
telecallers who will be asking or telling you abt some
promotional offers about their products.
| Is This Answer Correct ? | 70 Yes | 7 No |
Post New Answer View All Answers
list three of your most important accomlishment
I m wrkin as an assitant manager (age 24 yrs)in ESSAR i wana to rollbak to my native place Delhi..nd njoy abit cool life..wat r the opportunities at call centre at higher levels....
Tell me something about any ur tour?How u enjoy in that tour tell briefly?
can any 1 say how much % is eligible for wipro bpo?
What would be the probable interview questionnaires for Hutchison 3 Global Services | Pune, for the international inbound customer service voice?
Why you want to change the job line (i.e. Secretary to Back-ed-process
what are the roles of teacher for speech comp?
) Daily Routine? b) Story Making? c) School or College Farewell? d) Daily routine of Mother?
I wanted to know about the career in Call Centers ? I am a Graduate, I have good command over English. - How I can build my career in call center domain ? - What is the actual career path ? - Should I go for any specific course or education before actually applying to call center jobs.
Why companies outsource? : bpo
What will make you quit to work?
i want m commerce and e commerce topic
How do you describe your management style?
How can you create new opportunities for customers proactive engagement?
what is difference between marketing and kpo
