Answer Posted / anwarali

1, respect to the customers
2, communication skill
3, caring of customers quaries
4, main thing is to improve the language which you know
or use to speak.
5, be a professional in any kind of work ,

How will you manage agents who are more tenured in the organisation and are elder to you ?

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what's ur financial needs? how to face a furious customer? do you know how to motivate other?

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What if the customer is not happy with your answer or solution?

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Please give us an example of a situation where there were competing priorities. What actions did you take and what were the results?

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What is iso:9000 in outsourcing? : bpo

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I am working in pharma company from last 15 years and my age is 36 years now i want to join BPO can i join ?

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Is collection or customer centricity skills is effecient in a collection process? If its one of them then explain the reason for your answer.

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Why doesn’t u go for technical one....as u r doing technical course from NIIT.

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Do you have the set of questions of operation round for Xioami mobile Process Trainer profile ?

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Will you be happy to work in night shifts or over the weekends?

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what are the job responsibilitits of a quality analyst in a call center? or what are the job roles of a quality analist in a call center?

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How many post in call center.plz rpl me in step by step.

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what are the personel characterstics and qualities that you would bring to this position that would be paticularly helpful in fulfilling the responsibilities of this position?

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how did u celebrate your last birth day ?

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when i went to convergys then i was asked to these question? only for technical post 1. give me your introduction 2. what is ping, ms config, safe mode, last known configuration, system restore, backup, ip address and what is command prompt.....

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