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What do you mean by quality analyst in call centres ?
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Answer Posted / ashwinraj.a
QA is a person who is responsible for quality calls.He must
train the executives to how handle the calls in a best
possible manner.i.e(Through soft and simple tone) by which
the customers could easily understand him/her.
| Is This Answer Correct ? | 11 Yes | 4 No |
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speak an minute where u reside
How long do you want go work here?
what are some aspects of your present or most recent position that you dislike?
I'm just a random person here. So I'm willing to open a discussion and give you tips on how to get into this industry. I will try to get back to you when I'maavailable. So don't hesitate to ask anything. Just comment down on this thread. Have a great time!
7. Performs the services right first time
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why should i join wipro bpo but not any other
Can you work independently?
SUPPOSSED IF IAM A FRESHER, THEN WHAT SHOULD I ANSWER TO INTERVIEWER. IF HE ASKED "DO YOU HAVE ANY EXPERIENCE"
what is the job description of us it recruiter?
what i will tell if they ask what is your salary expectation for a fresher?
tell me something about data analyst
how did u celebrate your last birth day ?
Our call center is involved in activities that bend many laws, would you still work with us? Pay is huge
Why companies outsource? : bpo
