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Tell me something about your hometown.
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Answer Posted / dhayalan
excellent for domestic and lead.
| Is This Answer Correct ? | 7 Yes | 26 No |
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what are the major key responsibility areas for a manager in bpo...?
What's your favorite food tell me how to cook it? So you like to read books, tell me something about the book that you red last time? and you belong in different organizations, tell me what else do you do there and what is this organization that you belong to? ( these are the follow up questions sometimes being asked to prove if you're lying or not, so the tip here's be specific with your answers to make them believe in what you're sayin. These questions are being encountered after answering the question,of telling something about yourself.)
How can you resolve the problem to customer’s satisfaction?
Share your thought about downfall of US economy.
What is your understanding of Customer Service ? & Why is Customer Satisfaction survey important ?
Define Customer Service & Why is Customer Service important ?
How to deal with a customer who denies paying for the product?
Your last travel experience?
speak about joint family v/s nuclear family
How can you relate call centers to bpo?
Objectives and Correlating Incentives Describe a time when you have set objectives and correlating incentives for a member of your team What were you trying to achieve in doing this, what were the objectives? How did you choose the incentives?
Please tell me about an occasion when you had to analyse a large amount of complex information which led to you identifying an improvement in service delivery or cost.
Is collection or customer centricity skills is effecient in a collection process? If its one of them then explain the reason for your answer.
I mean if we both are strange for each other & i want to make friendship within 10 min. then what is the all process of that like "hell i m neeraj if u dont mind may i take ur 10min. then 2ns person says that why not sure" so plz guide like it ?
what is the anual report of hcl bpo
