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What do you mean by quality analyst in call centres ?
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Answer Posted / deborah
A quallity analyst is one who monitors the ways in which
service is provided and works towards regularly improving
the quality of service.
| Is This Answer Correct ? | 8 Yes | 4 No |
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I m doing master in arts and recently i have started a job as hr officer in a call center so could u please suggest me at aryalasha@yahoo.com how should i proceed step wise .i would be very much grateful to u. -
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