I want to work in a call centre, but in the phone interview
they asked abt the question of why do u want to work in the
call centre and why not other's jobs. then wht i had to tel
to them?
only call centre as well as others jon if get oppurtunity
corect or not
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Answer Posted / nakul kumar
It will be good option for me to Start my carrer with Call centre becouse in Call centre you get an opportunity to mould your communication Skill and you also will get a chance to know the ABC of business which is very important to a person for his whole life.
hope it address your query.
| Is This Answer Correct ? | 1 Yes | 3 No |
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How describe our city(banglore) in a topic round during the interview time?
What would you do if the customer says that it took you long to resolve an issue?
What according to you is a job like at a call center?
How do you handle an irate customer?
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First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
wata is all about qm intigration
please send me international call centres question and ans. on my mail id(1980faisal.faisal@gmail.com) Thanks
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