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If a bug is found by the customer after product release,
then what cycle is applied to find the cause of that defect
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Answer Posted / vikas
Do a root cause analysis.. y we goat a defect after product
is released.
First check if the defect reported is part of requirement
or not
Second if the defect reported is part of requirement then
do we have associated test case for that or not
Third if the test case is not there for that particular
scenario then check y the test case is missing from RTM.
| Is This Answer Correct ? | 7 Yes | 3 No |
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