Can anyone please explain me abt the IVR speech Testing,iam
having an interview on that,what type of questions to be
answered?
Answer Posted / vijay
IVR : Interactive Voice Response
1) Are all of the IVR phone key paths fully functional? Is
the user directed to the proper response when a phone key
response is entered?
2)If the user hits the wrong phone key, how does the IVR
respond? Is the error message played to the user
sufficiently clear and does the user know how to proceed?
3)Does the text to speech converter work properly with the
supplied information retrieved? How does the converter
respond under heavy usage?
all the Best...
| Is This Answer Correct ? | 2 Yes | 5 No |
Post New Answer View All Answers
What are the differences between stlc and sdlc?
What is difference between web site testing, desktop application testing and wireless application testing? what is the difference in testing strategy to test them?
What do you do (with the project staff) when the schedule fails?
Should testing be done only after the build and execution phases are complete?
What icon is used in WinRunner to get an explanation of the syntax of TSL?
What are the different cost elements involved in implementing a process in an organization?
How do you test for the coockies for a web application?
Please is there any one working with ITR.COM? Having interview with them. Any tips will help.
what are all the possible Test Cases for VoIP based applications
can anyone tell me few critical bugs in ecommerce project.
wat is meant by frontend and backend testing
Is compatabilitytestig and port testing are same
any one giv test cases for wordpad using equivalence class partioning
What is the purpose of test strategy?
value momentum