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What do you mean by quality analyst in call centres ?

Answer Posted / navila

Quality Analyst ,Firstly knows the product very well & is a
very sociable person to interact with & can innovate
solutions to their problems & learn more as well.

Is This Answer Correct ?    21 Yes 23 No



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Please Help Members By Posting Answers For Below Questions

Hi, this is Alaguraja working for a KPO sector. recently i got a offer from TCS E-Serve with good hike after all my formalities done the HR called me and said that I have to join within 10 days though she knows that I have to be in notice period (30 days) in my company where there is no compromise in that. I asked her that will you relieve your employee if there is any requirement from your side. But she simply said, "I don't know" you speak with your HR and confirm whether you can join or not....... Pls answer.

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