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In a sales order there are 10 line items and the customer
wants to cancel 1 item how u do that.

Answer Posted / subha_

At fris you need to see as to at whcih stge the clinet
wnts to cancel the item
1.Stage one at stage order level then simply make the
material obsolote or delte by block itme in material group

2. At deliveryleel ifsothen cncel the delivery note and in
reasonsfor rjection menation threason
3. if at invoicelevel we need to raise for credit note
for the item delivered and the company pays to
tecustomer

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